Session Description: Meaningful performance metrics will contribute to a culture of evidence-based continuous improvement. Use these tools to look both ahead and behind to experience real progress.

Actionable Insights: 

• How to develop your own agency dashboard (components, data sources, ideal KPIs, etc.) and experience GoodLife’s data in real time.
• Understand the way a data-driven system has been refined to deliver better outcomes.
• Demonstrate how to use data in ongoing practices to make data-based decisions that inform your agency’s practices.

Presenters: Dr. Mike Strouse & Ky Kanaman

Session Description: Explore GoodLife’s low-hanging fruit strategies to redefine what’s possible for improving DSP stability and agency capacity.

Actionable Insights:

• Identify and describe the causes of agency-inflicted workforce instability.
• Use existing resources to increase DSP pay more than $2.00 an hour, lower OT, improve schedules, increase time off, and lower vacancies.
• Reduce reliance on part-time positions to increase consistency and improve the capacity of DSPs to work extra

Presenters: Dr. Mike Strouse & Megan McKinney Todd

Session Description: Functional solutions to improve your flow of new DSP talent, manage vacancies, and have a pool of replacement staff you can count on. *Note – Workforce 101 is a prerequisite for this course

Actionable Insights:

• Understand DSP instability factors, including traditional scheduling challenges and workforce dynamics like remote work preferences.
• Learn practical strategies like GoodLife’s Superimposed DSP model to enhance stability and capacity.
• Learn to implement effective workforce management tactics such as creating replacement pools and leveraging technology for efficient scheduling.
• Gain a deep understanding of the key principles and metrics of Workforce Management

Presenters: Dr. Mike Strouse & Megan McKinney Todd

Session Description: We invite you to envision a future where advanced technology promotes independence, respects rights, and transforms lives. Embrace the possibilities of a care system that empowers individuals and strengthens communities. It’s time to revolutionize traditional approaches and embrace the boundless potential of remote technologies for a more inclusive, compassionate future.

Actionable Insights:

• Grasp essential principles like privacy, safety, self-direction, independence, and community inclusion for respectful care.
• Address legal and ethical consent considerations while balancing privacy rights with supportive care needs.
• Explore tailored technology solutions for least restrictive care, integrating them effectively into practice.

Presenters: Dr. Mike Strouse & Kourie Kanaman

Session Description: In order for technology to be effective, it must be carefully integrated into human service approaches (rather than merely bolted on top of traditional models) and fully grounded in human relationships focused on cultivating greater independence. This paradigm shift requires providers to embrace change as we manage this innovation and evolution—here’s how. *Note – Workforce 101 is a prerequisite for this course

Actionable Insights:

• Assess the value of tech-leveraged service-models and describe its benefits;
• Identify technologies that can see, hear, feel, and act to solve common barriers of independence, while ensuring accountable care.
• Recognize the importance of keeping human care and self-direction at the core of next-generation services approaches where iCoaches remotely monitor, coach, virtually support, and deploy and supervise in-home help.
• Consider the advantages of technologies that have been infused also into professional supports (including case Management, behavioral services, and health care), quality assurance, in-home training, and staff support to create the next generation of care.
• Evaluate how self-direction, privacy, deep relationships, and independence are effectively balanced by technologies to offer the least restrictive care. 
• Understand how client need-assessments, program design, and pivot plans are necessary to ensure that technology is appropriately used to deliver services.

Presenters: Dr. Mike Strouse

Session Description: Join GoodLife’s executive team to explore innovative strategies for diversifying revenue streams in non-profits, essential for navigating rising costs and stagnant reimbursements. Through real-life examples and interactive discussions, attendees will gain actionable steps and a clear roadmap to enhance fundraising efforts and fortify their organizations.

Actionable Insights:

• Gain actionable steps and leave equipped with practical strategies to approach fundraising in a new way. Navigate the challenges of revenue diversification effectively.
• Gain a clear roadmap for revenue diversification. Learn how aligning strategic planning, grants, donors, partnerships, and entrepreneurial opportunities can enhance revenue diversification efforts and fortify non-profit organizations.

Presenters: Megan McKinney Todd

Session Description: GoodLife’s brand of shared living has been–and remains–the penultimate program for our persons served and their families, delivering the highest quality care with the most stability and consistency possible. It’s a final-rule facing solution that’s a true win-win-win.

Actionable Insights:

• Understand the critical features and benefits of GoodLife’s Shared Living model for individuals with diverse support needs.
• Learn about the role of Shared Living in promoting workforce stability and career advancement opportunities for DSPs.
• Explore implementation strategies and success factors for establishing effective Shared Living arrangements, along with insights into future directions for next-generation care delivery.

Presenters: Dr. Mike Strouse & Dr. Connie Keeling

Session Description: Better, more stable, and less costly care than traditional shift-based DSP roles, explore how Lifestyle DSP models work and how they can be used to reduce the number of different people involved in care. ** more info coming soon! **

Presenters: Dr. Mike Strouse